PRIVACY POLICY.

1. Introduction

Totalai Land & Sea Indigenous Corporation (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way. This Privacy Policy describes how we collect, use, disclose, and otherwise manage personal information via our website https://www.totalai.site/ (the “Site”), and other related services (e.g., newsletters, educational programs, visitor registrations).

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By using our Site or providing personal information to us, you agree to the practices described here.

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2. What types of personal information we collect

We may collect and hold personal information, including but not limited to:

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• Contact information: name, email address, postal address, phone number

• Demographic information: age, gender, nationality, country

• Usage data: IP address, browser type, device type, pages visited, referral source, timestamp, cookies/analytics data

• Communications data: messages you send to us, feedback, survey responses

• Transaction data: payment or donation details (where applicable)

• Visitor / program registration data: emergency contact details, health or dietary restrictions, special needs

• Photographs, video, or audio recordings (e.g. during site visits, educational / cultural programs)

• Other information you voluntarily provide

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We will only collect information necessary for our legitimate business and program purposes.

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3. How we collect personal information

We collect personal information through:

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• When you fill out forms on the Site (e.g. contact us, subscribe to newsletters, register for programs or visits)

• When you correspond with us (e.g. emails, phone calls, chats)

• From use of the Site (analytics tools, cookies, log files)

• From third parties, e.g. payment processors, service providers, referral partners

• From photographs or recordings taken during visits or events (with consent)

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4. Purpose of collection / uses of information

We may use your personal information for the following purposes:

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• To respond to inquiries, requests, or support needs

• To process bookings, registrations, or participant admissions

• To send newsletters, updates, promotional materials (where you have opted in)

• To administer and improve our programs, educational offerings, and visitor services

• To maintain and improve the Site (e.g. debugging, analytics, security)

• To process payments, donations, or financial transactions

• To comply with legal or regulatory obligations

• To enforce our terms, policies, or rights

• To share stories, photos, or reports (with appropriate consent or anonymization)

• To protect public safety, or the health and safety of participants, where necessary

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We will not use your personal information for unrelated purposes without providing you with notice and obtaining consent when required.

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5. Disclosure / sharing of personal information

We may disclose or share personal information with:

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• Our employees, officers, contractors, volunteers or agents who need the information to perform their roles

• Service providers (e.g. hosting providers, analytics providers, email platforms, payment processors)

• Affiliates, partners, or collaborators for program delivery or joint initiatives

• Government, regulatory, or law enforcement agencies when required by law or to protect legal rights

• Third parties in connection with a business sale, merger, or reorganization (with appropriate protection)

• Participants, in anonymized form or aggregated form

• Others with your consent

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We require that our service providers and partners handle personal information in accordance with this Privacy Policy and applicable laws.

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6. Cookies, tracking and analytics

We may use cookies, beacons, web logs, tracking tools, and analytics services (e.g. Google Analytics or similar) to collect usage data about how you use the Site, your behavior, and device information. This helps us understand and improve the Site, troubleshoot issues, analyze trends, and enhance user experience.

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You may choose to disable cookies via your browser settings; however, some parts of the Site may not function properly if cookies are disabled.

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7. Data storage, security, and retention

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• We store personal information on secure servers (or via trusted third-party providers).

• We implement reasonable technical, physical, and administrative safeguards to protect personal information against unauthorized access, loss, alteration, or disclosure.

• We limit access to personal information only to those staff, contractors, or service providers who need access for legitimate purposes.

• We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we will securely delete or anonymize it.

• In case of a data breach involving your personal information, we will take prompt action to contain, investigate, notify affected individuals (where required), and comply with legal obligations.

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8. Access, correction, and deletion rights

You may request to access, correct, or update your personal information we hold. You may also request deletion of your personal data (subject to legal or contractual restrictions).

To make a request, contact us at the contact details below. We will respond within a reasonable time and in accordance with applicable law.

If you believe we have violated your privacy rights, you may lodge a complaint. We will investigate and attempt to resolve the issue.

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9. International transfers

Your personal information may be transferred and stored in jurisdictions outside your own country (for example, where our service providers are located). We will ensure such transfers are done in compliance with applicable data protection laws, and we will take steps to ensure appropriate safeguards (e.g. standard contractual clauses, data transfer agreements).

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10. Children / minors

We do not knowingly collect personal information from children under the age of 16 (or the relevant age threshold in your jurisdiction) without verifiable parental or guardian consent. If we become aware that we have collected such data, we will promptly delete it.

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11. Use of site by minors / parental consent

If you are under the required age to provide consent, please obtain permission from a parent or guardian before providing personal information to us.

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12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time (for example, if our practices change or to comply with changes in law). When we do, we will post the revised version on the Site with a new “Last updated” date. Where appropriate, we may also notify you (e.g. via email) of material changes.

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13. Contact us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

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Totalai Land & Sea Indigenous Corporation
Address: 97B Mepa Yabu, Moa Island QLD 4875, Australia
Email: info@totalai.site
Phone: +61 448 311 552​